Privacy notice
This notice explains what our website collects, why it is used, and which channels are appropriate for sensitive information.
How we handle your information
Collect only what helps us respond
Our general contact form asks for your name, contact information, topic, and message. Quote details are collected separately through our quote provider.
Keep sensitive details out of ordinary messages
Do not send Social Security numbers, payment-card details, passwords, or full driver’s-license images through email, text, or the general contact form.
Use information for the requested service
Information you provide is used to answer your inquiry, prepare or service coverage, and meet applicable insurance and recordkeeping obligations.
Limit access and third-party processing
Information is handled by authorized personnel and service providers needed to operate the website, receive messages, process quote requests, and measure site reliability.
Where information goes
We use service providers for defined website functions. Their systems may process information under their own privacy terms.
General messages
The contact form uses Web3Forms to deliver your inquiry to our office.
Quote requests
Our quote form collects contact information and the insurance details you choose to provide. Completed requests are sent to Original Insurance Services through our email delivery provider. We do not maintain a separate submission dashboard; your request is retained in our agency email and may be used to prepare your quote. When you choose Find vehicle, we send the VIN to the National Highway Traffic Safety Administration (NHTSA) to look up vehicle details. We do not send your name or contact information with that lookup. A quote request does not bind insurance coverage.
Site analytics
Google Analytics measures website visits and interactions. Vercel Analytics and Speed Insights collect technical and performance information to help us understand reliability and improve the site. These providers may process information under their own privacy terms.
Calls, texts, and email
Information sent through your phone or email provider is also subject to that provider’s terms and security.
Questions, corrections, or privacy concerns
Contact us to ask about information you submitted through this website or to request a correction. We may need to verify your identity before discussing policy or personal information.
For policy documents or identity information, call us first so we can direct you to the appropriate submission method.
Contact our office
contact@originalinsurance.net
(310) 538-8666
9907-B Paramount Blvd, Downey, CA 90240
For policy documents or identity information, call first so we can direct you to an appropriate submission method.